ChatBot
Chatbot helps your digital transformation journey with AI-based bots to deliver an automated and personalized experience. A chatbot can perform the supporting tasks freeing up agents’ time, to do what they do best – sell products and services. It also gathers, analyzes, and acts on the customer’s preferences and their sentiments enhance first-contact resolution.
Chatbots can be used for any type of activity, such as answering frequently asked questions, scheduling appointments, sending invoices/documents, and more.
Chatbots can be embedded in Facebook Messenger, Web chat, WhatsApp, and etc.
Web Chat
We will create webchats and In-App chats for your company according to your design and preferences. In-App Chats lets you start customer interaction with the assistance of live chat support software within the app such as Messenger, WhatsApp, Twitter, and more.
Vendors: Ameyo, Genesys