A knowledge base helps increase both productivity and employee engagement as it ensures consistency and accuracy in communication with customers. It also creates more time for training and self-development, as well as maintaining, transferring, and developing existing knowledge within the company. The knowledge base is useful for supporting remote employees, quickly training new employees, and promoting teamwork. A fully functional knowledge base makes it easy for users to learn how to use the product and solve problems.
A knowledge management portal is a digital platform containing all kinds of information about a company, including workplace policies, SOPs, employee data, and internal documentation. Internal documentation assists employees in performing their jobs by maintaining a record of the company’s internal knowledge.
Document 360 is a product that allows you to create, manage, and share a knowledge base, product documentation, references, SOPs, and Wikis. It helps you:
- Divide your knowledge base into categories and subcategories.
- Present a hierarchical view of your knowledge base for easy navigation.
Document 360 simplifies the process of creating and managing documentation. Its user-friendly interface with powerful features enhances the entire documentation process, making it easier and more efficient. It offers a convenient platform for creating visually appealing and easy-to-manage modern documentation. Document 360 divides documentation into individual pages, making it visually easier to understand. With fast and powerful search capabilities, you can quickly find the right articles. And powerful analytics help you take data-backed action.
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Document 360